Mission statement
Deliver continuous professional development to military caterers, in support of education and training within the trade, by empowering individuals and providing the necessary resources and qualifications. Thereby, achieving excellence through effective qualification delivery through standardisation, communication, management and networking within the trade.

Queries and complaints

The Army Catering Training Trust complaints policy is available here: Complaints policy (PDF)

Ofqual Enquiries service

To contact the Ofqual Enquiries service, please use the link:

Contact: Enquiries or Telephone: 0300 303 3344

Ofqual Complaints service

Ofqual Complaints service, please use the link:

Make a complaint

Before making a complaint to Ofqual, customers must first complete the ACTT complaints process in full before contacting them. The ACTT will also need to provide a final response to the customer before submitting a complaint to Ofqual.

Ofqual Malpractice and fraud reporting

Customers may report concerns about malpractice or qualification fraud to Ofqual, please use:

Report a concern of malpractice, qualification fraud or wrongdoing (whistleblowing)